Example:
Hi [name of user],
Thank you for your interest in [product name]. We're sorry to inform you that the product is out of stock. We apologize for any inconvenience this may cause, but we're working hard to get this item back in stock as soon as possible.
In the meantime, we recommend checking out our other products. You can find them here: [link to other products]
We'll let you know as soon as we restock [product name]. In the meantime, feel free to follow us on Instagram at [link to Instagram] or on Twitter at [link to Twitter] for updates on our inventory.
Thanks again for your interest in [product name], and we hope you'll continue to shop with us in the future!
Example:
Hi [name of user],
We're sorry to hear that you're having trouble finding [product name]. We're still working on getting more in stock, but in the meantime, we want to make sure you have all the information you need to make the best decision for yourself.
The [product name] is currently out of stock because of [reason for being out of stock]. We're working hard to get more in stock, but we can't give any estimates on when that will happen.
We understand that this might be frustrating, so we wanted to let you know that we're offering a discount on [alternative product name]. It's not quite as good as the [product name], but it's pretty close! And if you really can't wait, we'll give you a 10% off coupon code to use at checkout.
You can also sign up for updates by entering your email address here: [link]. That way, when we have more in stock, we'll send you an email so you can get your hands on it before anyone else!
Example:
Hi [name of user],
We're so sorry to hear that you're having trouble getting your hands on our [name of product]. We know how frustrating it can be to see something you want and not be able to get it. [Name of product] is currently out of stock, but we have a plan in place to get it back on our shelves as soon as possible.
[Name of product] has been selling out so quickly because it's just that good—and we're working hard to make sure that never happens again. We've got a team of engineers working around the clock to make sure we have enough inventory to meet demand, and we're also working with our suppliers to increase production as much as possible.
In the meantime, we'd like to offer you a similar product that might also interest you: [link here].
In addition to offering this alternative, we're offering a 30% discount on any other product in our store if you buy it before [date]!
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