What is Nimble?

Nimble is a customer relationship management (CRM) tool designed to help businesses and sales teams organize and nurture their contacts. It seamlessly integrates with your email, calendar, and social media accounts to provide a comprehensive view of your customer interactions. With Nimble, you can manage your relationships more effectively, automate repetitive tasks, and gain valuable insights to drive your business forward.

Built for small to medium-sized businesses, Nimble is user-friendly and requires minimal setup. The platform leverages social insights to help you engage more personally with your contacts, making it easier to build strong, lasting relationships. Whether you're capturing leads, managing sales pipelines, or tracking customer interactions, Nimble provides the tools you need to succeed.

The Go-to-Market Challenges Nimble Solves

Nimble helps businesses and sales teams address several key challenges related to customer relationship management:

Disorganized Contact Data

Nimble consolidates contact information scattered across email, calendars, social media, and the web into a single unified database. This allows teams to:

• Access up-to-date, enriched contact profiles in one place.
• Avoid missing important interactions or details.
• Collaborate more efficiently.

Inefficient Sales Processes

Nimble streamlines and automates various aspects of the sales process, enabling teams to:

• Capture leads automatically from sources like LinkedIn and web forms.
• Engage leads with personalized email sequences and group messages.
• Get notified about lead engagement and prioritize the most promising opportunities.
• Manage deals and pipelines more effectively.

Lack of Visibility into Relationships

Nimble provides context and insight into customer relationships, allowing teams to:

• Identify warm, sales-ready leads based on interaction history.
• Spot timely opportunities to engage based on social/web activity.
• Build rapport by staying up-to-date on key contact details.

Manual, Time-Consuming Tasks

Nimble automates workflows and recurring activities, enabling teams to:

• Eliminate tedious data entry and record-keeping.
• Trigger sales activities based on predefined conditions.
• Save time with templated sales and marketing processes.

Difficulty Measuring Performance

Nimble includes reporting and analytics features that allow teams to:

• Visualize sales pipelines and forecasts.
• Track individual and team metrics.
• Identify trends and areas for improvement.

In summary, Nimble helps businesses build stronger relationships, convert more leads into customers, and grow revenue by providing tools to organize contacts, automate sales activities, gain actionable insights, and measure results.

The Benefits of Nimble

Unified Relationship Management

• Brings together contacts, email, calendar, social media, and more into one platform.
• Provides a 360-degree view of every relationship and interaction.
• Eliminates data silos and manual data entry across disparate tools.

Social Insights and Engagement

• Enriches contact records with social insights from LinkedIn, Twitter, Facebook.
• Enables social listening and engagement directly within Nimble.
• Identifies key moments for timely, relevant outreach and nurturing.

Intelligent Sales Automation

• Automates contact capture from email signatures and online sources.
• Segments contacts into targeted lists for personalized outreach at scale.
• Tracks engagement and automates follow-ups to drive conversions.

Collaborative Relationship Building

• Makes it easy to share contacts, notes, deals, and activities across teams.
• Provides visibility into team communication and customer interactions.
• Fosters alignment and collaboration between marketing, sales, and service.

Mobile Accessibility

• Includes full-featured iOS and Android mobile apps.
• Enables on-the-go relationship management and sales productivity.
• Empowers remote and distributed teams to stay connected and aligned.

User Reviews of Nimble

G2 Reviews

Overall Rating: 4.5/5

Top 3 Competitors: Pipedrive, Zoho CRM, HubSpot CRM

3 Positive Quotes About This Product:

1. "Nimble lets you be social, no 'sell'" - Mike W. [5/5]
2. "Efficiently Making Our Lives Easier" - Aj K. [5/5]
3. "A great CRM" - Peter R. [4.5/5]

Concerns About This Tool:

• Missing Features
• Learning Curve
• Email Issues
• Incomplete Information
• Integration Issues

General Sentiment: The general sentiment of Nimble on G2 is positive. Users appreciate its social integration, ease of use, and automation features. However, some users have raised concerns about missing features and integration issues.

Positive Reviews:

• Easy to use and set up.
• Great social media integration.
• Efficient for managing contacts and sales pipelines.

Negative Reviews:

• Some missing features.
• Steep learning curve for new users.
• Occasional email synchronization issues.

Read more reviews on G2

Reddit Reviews

Overall Sentiment: The sentiment on Reddit is generally positive. Users appreciate Nimble's ease of use and social media integration. Some concerns about features and integrations were also mentioned.

Relevant Resource: Any caveats to buying used Nimble Arrays? : r/storage

Integrations and Compatibility

Nimble integrates with a wide range of tools and platforms:

1. Proxy Management Tools: Compatible with proxy management tools supporting username/password and IP whitelist authentication.
2. CRM/Marketing Automation: Integrates with Higher Logic Thrive Marketing Enterprise, Google Workspace, Microsoft 365, Outlook, and more.
3. Learning Management System (LMS): Integrates with MapleLMS.
4. Web Forms: Allows creating personalized web forms to capture leads.
5. Virtualization Platforms: Integrates with VMware vCenter.
6. Storage Monitoring: Integrates with HPE InfoSight.
7. Backup and Recovery: Integrates with Veeam for backup and recovery orchestration.

What to Use Nimble With

1. Copy.ai: Integrates with Nimble to streamline sales processes.
2. HubSpot Marketing Hub: Works seamlessly with Nimble to nurture leads.
3. Salesforce: Provides a comprehensive view of customer interactions and sales pipelines.
4. Marketo: Syncs with Nimble to deliver targeted campaigns.
5. Drift: Provides real-time chat and personalized experiences for website visitors.
6. Outreach: Automates and optimizes outbound sales activities.
7. Intercom: Provides seamless customer support and engagement.
8. Gong: Analyzes sales conversations and provides insights.
9. Vidyard: Creates personalized video content for sales outreach.
10. Zendesk: Streamlines support operations.
11. Mailchimp: Creates targeted email campaigns.
12. Zapier: Connects Nimble with hundreds of other apps.

Nimble FAQ

What does Nimble do?

‍Nimble is a CRM platform designed for small businesses, sales teams, and professionals. It offers contact management, sales automation, email marketing, social media integration, and reporting features to help users build strong relationships, grow sales, and save time.

How easy is it to set up Nimble?

‍Nimble is designed for easy setup and use. Most users can get up and running in under 30 minutes. Nimble provides step-by-step guides and live onboarding assistance.

What makes Nimble different from other similar tools?

‍Nimble differentiates itself through its focus on social insights and relationship building. It automatically enriches contact records with social details from Twitter, LinkedIn, and Facebook.

Can Nimble integrate with other tools and platforms?

‍Yes, Nimble offers native integrations with 100+ popular business apps. It also provides an open API for custom integrations.

What are the pricing plans for Nimble? Are there any hidden fees?

‍Plans start at $19/user/month when billed annually. All plans include full access to Nimble's CRM features. No hidden fees.

Is there a free trial available, and what features are included?

‍Yes, Nimble offers a 14-day free trial with access to all features. No credit card required.

Does Nimble offer customer support?

‍Nimble provides support via email, live chat, and an online knowledge base. Premium onboarding and training services are available for an additional fee.

Who is Nimble ideally suited for?

‍Nimble is ideal for small businesses, startups, and independent professionals who want an affordable, user-friendly CRM. It's particularly well-suited for users who regularly interact with customers via social media.