Did you know that sales spend less than 30% of their time actually selling, and marketers regard 63% of their data tasks could be partially or fully automated by AI? Imagine a scenario where your sales and marketing teams no longer have to work through manual tasks for every campaign, such as researching accounts, creating personalized content, or tracking performance.
Having spent over 15 years in B2B demand generation and account-based marketing (ABM), I understand the meticulous human effort these activities require. My time at leading tech companies like Google Cloud, Looker, and Shopify has allowed me to witness the evolution of ABM from a niche tactic to a central go-to-market strategy. This perspective helps me understand how AI is set to transform traditional B2B marketing and ABM processes.
However, AI and automation are transforming this landscape, making core tasks faster and more dynamic. AI is more than just task automation today. Companies are now using AI to shape strategy and quickly adapt to the ever-shifting B2B buyer landscape. This isn’t a vision of some distant future; it’s happening now. The question isn’t if AI will transform ABM, but how ready we are to fully harness its potential.
In today’s rapidly evolving landscape of ABM and B2B buying groups, account and contact intelligence are crucial. This involves gathering insights into an account's context and buying signals, such as understanding what companies do, their competitors, and any recent developments like acquisitions or leadership changes. At the contact level, effectively identifying and segmenting B2B buying groups is key. This process includes identifying likely buyer personas based on historical data and ensuring database accuracy.
These tasks can be highly labor-intensive, especially with limited resources. That’s where AI comes into supercharge automation. By automating the collection and curation of data from diverse sources - such as websites, LinkedIn, and news articles - AI not only streamlines account research and prospecting but also significantly boosts its effectiveness by ensuring that the insights are relevant and timely. Furthermore, it can analyze, identify, manage, and auto-suggest contacts within buying groups in real time. By taking over these manual tasks in ABM, AI empowers go-to-market (GTM) teams to achieve what once seemed impossible.
These capabilities are already available, so the pressing question is: how prepared are we to utilize them?
Imagine effortlessly creating tailored landing pages and content for your prospect accounts in your next campaign. With AI, launching campaign initiatives - like a webinar on the future of GTM AI - can include generating unique links and personalized value-added insights and messages, all without needing expensive developer resources.
What excites me most is AI-driven hyper-personalization, where real-time analysis enables the creation of customized content for specific segments and adapts messaging at the individual level. This reflects a broader trend in B2B marketing toward prioritizing customer experience with B2C-style strategies, a shift highlighted in numerous industry studies and conferences this year.
Generative AI is also changing how marketers develop campaigns, streamlining content and assets creation. With advancements in go-to-market (GTM) technology, it's possible to generate personalized prospecting emails for specific contacts in your CRM, inviting them to webinars that align with their interests - ensuring messaging is aligned with what sales teams are promoting.
As Gen Z increasingly prefers video content - showing a 34% year-over-year engagement boost - B2B marketers are adopting the trend of creating professional videos from written material. Emerging technologies facilitate automatic lip-syncing, facial expressions, and voice integration, making video based content creation more straightforward (and fun 🙂) than ever.
As we consider AI's implications for targeting, personalization, and campaign execution, it’s crucial to recognize how these advancements translate into measurable impacts for ABM. Kipp Bodnar, CMO at HubSpot, notes that AI could potentially double conversion rates - HubSpot's AI chat experiment revealed a 50% increase in chat value and a 43% rise in chat conversion rates, underscoring AI's potential to significantly enhance B2B marketing results.
AI powered full-GTM automation is poised to simplify many manual ABM tasks that have traditionally consumed our time. However, this doesn’t mean human effort will be totally replaced. Instead, AI is here to amplify our capabilities, allowing us to focus on strategic initiatives that truly drive impact.
Marketing and sales teams must prepare for the AI-driven future of ABM. The time to act is now. Embrace this change, harness the power of AI, and revolutionize your GTM strategies. The future of ABM is here, supercharging automation and transforming how we connect with our buyers. Are you ready?
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